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Privacy Policy Corporatekeysa Pty Ltd

Corporate Keys SA

Effective Date: 12/2/2026

We in Corporatekeysa Pty Ltd   respects your privacy and is committed to protecting your personal information in accordance with the Protection of Personal Information Act, 4 of 2013 (“POPIA”) and other applicable privacy laws in South Africa.

This Privacy Policy explains how we collect, use, store, share, and protect your personal information when you contact us, use our services, visit our website, or communicate with us by email, phone, or other channels.

1. Who We Are

Corporate Keys SA provides accommodation and fully furnished rental solutions for corporate clients, professionals, contractors, medical staff, government employees, and individuals requiring short-, medium-, or long-term accommodation.

Business Name: Corporate Keys SA Website: [Insert Website] Email: [Insert Email Address] Phone: [Insert Phone Number] Address: [Insert Business Address]

2. Personal Information We Collect

We may collect and process the following personal information:

  • Full name and surname

  • Company or organisation name

  • Job title or department

  • Email address

  • Phone number

  • Billing or business address

  • Accommodation requirements

  • Check-in and check-out dates

  • Identification or verification details where required

  • Payment or invoicing information

  • Communication records, including emails and enquiries

  • Website usage data, where applicable

We only collect personal information that is necessary for our business purposes and to provide our services.

3. How We Collect Personal Information

We may collect personal information when:

  • You contact us by email, phone, website form, WhatsApp, or social media

  • You request a quote or accommodation proposal

  • You book accommodation through us

  • Your employer, company, or relocation agent contacts us on your behalf

  • We communicate with corporate, government, or medical organisations about accommodation needs

  • Your details are available from public business sources, company websites, directories, or professional platforms

  • You visit our website or interact with our online content

4. Why We Use Your Personal Information

We use your personal information for the following purposes:

  • To respond to your enquiries

  • To provide quotes, proposals, and accommodation options

  • To process bookings and manage accommodation arrangements

  • To communicate with you about availability, pricing, and services

  • To issue invoices, statements, and payment confirmations

  • To manage customer relationships

  • To comply with legal, tax, accounting, and regulatory obligations

  • To improve our services and customer experience

  • To send relevant business communication, where permitted by law

  • To prevent fraud, misuse, or unauthorised access to our services

5. Direct Marketing and Cold Emails

We may contact businesses, organisations, or professional contacts where we believe our accommodation services may be relevant to them.

If we send you a business email, we will provide a simple way to opt out. You may unsubscribe at any time by replying “unsubscribe” to our email, and we will remove you from our marketing contact list.

We do not sell your personal information to third parties.

6. Sharing of Personal Information

We may share your personal information with trusted third parties where necessary to provide our services, including:

  • Property owners, landlords, or accommodation providers

  • Cleaning, maintenance, or property management service providers

  • Payment processors or banks

  • Accountants, auditors, or legal advisors

  • IT service providers and email hosting platforms

  • Regulatory authorities where required by law

  • Your employer or booking representative, where accommodation is arranged on your behalf

We only share personal information where necessary and require service providers to handle your information securely and lawfully.

7. Storage and Security of Personal Information

We take reasonable and appropriate steps to protect your personal information from:

  • Loss

  • Unauthorised access

  • Misuse

  • Disclosure

  • Alteration

  • Destruction

We use administrative, technical, and physical safeguards to protect personal information. However, no electronic transmission or storage system is completely secure, and we cannot guarantee absolute security.

8. Retention of Personal Information

We will only keep your personal information for as long as reasonably necessary for the purpose for which it was collected, including:

  • Providing accommodation services

  • Managing business records

  • Complying with tax, legal, accounting, or regulatory requirements

  • Resolving disputes or enforcing agreements

When personal information is no longer required, we will securely delete, destroy, or anonymise it.

9. Your Rights

Under POPIA, you have the right to:

  • Request access to your personal information

  • Ask us to correct or update inaccurate information

  • Request deletion of your personal information, where legally permitted

  • Object to the processing of your personal information

  • Withdraw consent where processing is based on consent

  • Opt out of direct marketing communications

  • Lodge a complaint with the Information Regulator of South Africa

To exercise your rights, please contact us using the details below.

10. Cookies and Website Tracking

If our website uses cookies or similar technologies, these may collect information about your device, browser, and website usage.

Cookies may be used to:

  • Improve website functionality

  • Understand visitor behaviour

  • Improve our marketing and communication

  • Provide a better user experience

You may disable cookies in your browser settings, although some website features may not function properly.

11. Cross-Border Transfers

Some of our service providers, such as email, cloud storage, or website hosting providers, may store or process information outside South Africa.

Where this happens, we will take reasonable steps to ensure that your personal information is protected in line with applicable privacy laws.

12. Links to Other Websites

Our website or emails may contain links to third-party websites. We are not responsible for the privacy practices, security, or content of those websites. We recommend that you read their privacy policies before providing any personal information.

13. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website or made available on request. The updated version will apply from the date it is published.

14. Contact Us

If you have any questions about this Privacy Policy or how we process your personal information, please contact us:

✅ WhatsApp: Call Us Whatsapp

✅ Email: info@corporatekeysa.com

✅ Website: www.corporatekeysa.com

📞 +27 8340694813

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